Call Center Representative

Job Summary:
The Call Center Representative (CC Rep) is responsible for contacting potential candidates and scheduling them for webinars or F2F interviews.

Duties include:

  • Inbound/Outbound Calling, includes returning voicemails to potential candidates
  • If needed, appropriate follow up with customers to ensure details of interview have been received
  • Following appropriate campaigns and/or project procedures
  • Achieving established metrics to ensure appropriate production levels for call center
  • Open to coaching & training from CC Lead and CC Manager

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